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Health Canada Appliances

Zwilling Enfinigy Electric Kettle and Zwilling Enfinigy Electric Kettle Pro recalled due to burn hazard

Issued May 14, 2026
Issue
Product Zwilling Enfinigy Electric Kettle and Zwilling Enfinigy Electric Kettle Pro Issue Consumer products - Burn hazard What to do Immediately stop using the recalled products and register for the return process to get a refund. Previous Next
Hazard description
The handle of the water kettles may loosen or break off entirely during use. In isolated cases, the product defect may cause hot water to spill from the kettle, creating a risk of scalding injuries to the user or bystanders in the immediate area, including small children. As of May 13, 2026, the company has received 21 reports of incidents in Canada and 1 report of potential injury. In the United States, the company has received 96 reports of incidents and 1 report of potential injury.
What to do
Consumers should immediately stop using the recalled products and register for the return process to get a refund. For more information, consumers can contact Zwilling by telephone at 1-866-963-4583, Monday to Friday 9:00 am to 5:00 pm EST, by email at enfinigy-kettle-recall@zwilling.com or visit the company’s website . Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC), ZWILLING J.A. Henckels, LLC, and Zwilling JA Henckels Canada Ltd. Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form . This recall is also posted on the OECD Global Portal on Product Recalls website . You can visit this site for more information on other international consumer product recalls.
Reference
ID
RA-82052