Consumers should immediately contact MHZ-NA Blinds & Shading Solutions Inc. to obtain a free end cap replacement kit. Consumers may continue to use the product while waiting for the end cap replacement kit. For more information, consumers can contact MHZ-NA Blinds & Shading Solutions Inc. by telephone at 1-800-720-5087, 8:30-3:30 PM PST, Monday to Friday, by email at info@mhz-na.com or visit the company website . Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form . This recall is also posted on the OECD Global Portal on Product Recalls website . You can visit this site for more information on other international consumer product recalls.