Finnleo, Tylo, Polar, Radiant Health, and Helo Brand Saunas and Infrared Kits recalled due to fire and burn hazards

Product Finnleo, Tylo, Polar, Radiant Health, and Helo Brand Saunas and Infrared Kits Issue Consumer products - Fire hazard Consumer products - Burn hazard What to do Immediately stop using the recalled product and contact Sauna360 to schedule a free in-home repair from a professional installer.​ Previous Next

The infrared panels can short circuit, causing them to overheat, posing a fire and burn hazard. As of September 10, 2026, the company has received 5 reports of incidents and no reports of injury in Canada. In the United States and internationally, the company has received 67 reports of incidents and no reports of injuries.

Consumers should immediately stop using the recalled product and contact Sauna360 to schedule a free in-home repair from a professional installer. For more information, consumers can contact Sauna360 by telephone at 1-866-936-5962, 8 a.m. to 5 p.m. ET, Monday to Friday or by email at recall@sauna360.com . Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Sauna360. Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form . This recall is also posted on the OECD Global Portal on Product Recalls website . You can visit this site for more information on other international consumer product recalls.

Finnleo, Tylo, Polar, Radiant Health, and Helo Brand Saunas and Infrared Kits

RA-82120