Consumers should immediately stop using the recalled product and contact PandaEar to receive a full refund. Consumers will be asked to disassemble the product, cut the restraint straps and fabric seat, and email PandaEar at pandaear_recall@outlook.com with photographs clearly showing the destroyed product and model label. For more information, consumers can contact PandaEar by email at pandaear_recall@outlook.com . Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form . This recall is also posted on the OECD Global Portal on Product Recalls website . You can visit this site for more information on other international consumer product recalls.