Consumers should immediately stop using the recalled product and return it to BenQ for a repair or replacement. For more information, consumers can contact BenQ by telephone toll-free at 1-866-600-2367, from 8:30 am to 5:30 pm CST, Monday through Friday or visit the company website https://www.benq.com/en-us/support/gv31recall.html for more information. Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and BenQ America. Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form . This recall is also posted on the OECD Global Portal on Product Recalls website . You can visit this site for more information on other international consumer product recalls.