Consumers should immediately stop using the recalled product and contact Louisville Ladder Corp. to obtain a free repair kit. Consumers with the affected units will receive a free repair kit containing two replacement ¼ inch spreader bolts, washers, and lock nuts with installation instructions. For more information, consumers can contact Louisville Ladder Corp. by telephone at 1-888-679-5132, from 8:00 A.M. to 5:00 P.M. ET Monday through Friday, by email at LouisvilleLadders8144@sedgwick.com or at Atticstairwayrecall.expertinquiry.com or www.louisvilleladder.com and click on “Product Recalls” for more information. Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Louisville Ladder Corp. Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form . This recall is also posted on the OECD Global Portal on Product Recalls website . You can visit this site for more information on other international consumer product recalls.
RecallTracker