Consumers should immediately stop using the recalled product and contact Char-Broil to obtain a repair kit. To register for the recall and request a free repair kit, customers should use the online order form at charbroil.com/BistroProFix . The repair kit consists of instructions for accessing and securing the grounding wire connection, the tools required to perform the repair (long-extension screwdriver and 5/16” (8mm) wrench), and a label to place on the unit to certify that the rework has been performed. A video demonstrating the repair steps is available here: https://www.charbroil.com/2026BistroProRepairVideo . Char-Broil is offering a $25 gift card, valid at participating retailers, to consumers who provide documentation of the completed repair. For more information, consumers can contact Char-Broil by telephone at 866-671-7988 from 6 am to 6 pm MT Monday through Saturday, by email at recall@charbroil.com or visit the company website . Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Char-Broil. Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form . This recall is also posted on the OECD Global Portal on Product Recalls website . You can visit this site for more information on other international consumer product recalls.
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