Issue
Hazard description
On certain motorcycles, the cell pouches within the battery packs may wear against their holders, which may lead to a breach of their outer layers, potentially allowing humidity to penetrate the pouch. Should humidity penetrate a pouch, it could lead to cell separator decay, which could allow an internal short within the cell and increase the risk of a fire causing injury and/or damage to property. Correction: Zero Motorcycles is unable to replace the battery pack as a solution. Affected owners will be offered a choice of either the repurchase of their motorcycle or a financial trade assist towards a newer model year Zero model motorcycle.
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