Issue
Hazard description
Issue: On certain vehicles, the heating, ventilation, and air conditioning (HVAC) system may not work. As a result, you won't be able to defog or defrost the windshield or windows. Note: This recall only affects certain vehicles that had an upfitter auxiliary wire harness installed by a vehicle upfitter or modifier. Safety Risk: A windshield that can't be defogged or defrosted can reduce visibility and increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and instruct you to take your vehicle to a dealership to inspect the auxiliary wire harness. It will be repaired, as necessary.
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