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Transport Canada Vehicles

2020–2023 Ford Explorer Recall

Issued March 14, 2025
Issue
Hazard description
On certain vehicles, the recall repairs completed by a Ford dealer during recall 23S23 (Transport Canada recall no. 2023-288) may not have been done correctly. As a result, a second repair is required. On certain vehicles equipped with a 360-degree camera, a software problem could cause the rearview camera image not to appear on the SYNC display screen. Canadian regulations require the rearview image to display when the vehicle is reversing.
Vehicle
FORD EXPLORER