Mercedes-Benz Sprinter — Other
High risk
Feb 20, 2026
Model years: 2025
Issue: On certain electric vehicles, the reverse sound of the pedestrian warning system may not be loud enough. Canadian regulations require electric vehicles to make a minimum sou
Mercedes-Benz Sprinter — Powertrain
High risk
Feb 14, 2025
Model years: 2024
Issue: On certain electric vehicles, the drive gear in the rear axle drivetrain may not have been properly welded. As a result, the weld for the drive gear could break and cause a
Mercedes-Benz Sprinter — Suspension
High risk
Jul 5, 2024
Model years: 2023
Issue: On certain vehicle, the U-bolts that attach the rear axle to the suspension may not have been manufactured properly. As a result, the axle could slide on the leaf spring. Th
Mercedes-Benz Sprinter — Brakes
High risk
May 7, 2024
Model years: 2024
Issue: On certain electric vehicles, a software problem could cause the brake booster failsafe mode not to work properly. As a result, there could be a sudden increase in brake ped
Mercedes-Benz Sprinter — Structure
High risk
Apr 19, 2024
Model years: 2023
Issue: On certain vehicles, the reinforcements on the B-pillar(s) may not have been properly welded. As a result, the front seat belt height adjuster(s) could fail in a crash. Safe
Mercedes-Benz Sprinter — Structure
High risk
Dec 21, 2023
Model years: 2019, 2020, 2021
On certain vehicles, the rear frame may be missing reinforcements. As a result, the frame could become damaged and cause a change vehicle stability. This problem could also cause t
Mercedes-Benz Sprinter — Structure
High risk
Dec 21, 2023
Model years: 2020
On a small number of vehicles, the cargo partition wall may not be attached properly. As a result, the wall could move or detach in a crash and cause the cargo to move inside the v
Mercedes-Benz Sprinter — Fuel System
High risk
Jun 23, 2023
Model years: 2021, 2022, 2023
On certain vehicles, the fuel delivery module could fail. If this happens, the engine may run rough or may not start. This could also result in a sudden loss of engine power while
Also affects: Mercedes-Benz Amg Gt, Mercedes-Benz C Class, Mercedes-Benz Cls Class, Mercedes-Benz E Class, Mercedes-Benz G Class
Mercedes-Benz Sprinter — Lights And Instruments
High risk
Mar 24, 2023
Model years: 2019, 2020, 2021, 2022
On certain vehicles, a software problem could cause the instrument cluster not to work. As a result, you may not be able to see certain information about the vehicle, including the
Mercedes-Benz Sprinter — Electrical
High risk
Feb 17, 2023
Model years: 2022
On certain vehicles equipped with front swivel-seats, the wiring harness under the seat may not be properly secured. As a result, the airbag wires could be damaged when the seat is
Mercedes-Benz Sprinter — Electrical
High risk
Feb 17, 2023
Model years: 2019, 2020
In certain conditions, the connection between the between fuse and fuse mount for the blower motor could overheat.
Mercedes-Benz Sprinter — Powertrain
High risk
Oct 21, 2022
Model years: 2019, 2020, 2021, 2022
In certain conditions, the vehicle could roll-away after placing the transmission in the "P" (Park) position if the parking brake is not set.
Mercedes-Benz Sprinter — Visual System
High risk
Apr 27, 2022
Model years: 2019, 2020, 2021
Issue: On certain vehicles, a software problem could cause the rearview camera image not to appear on the central display. Canadian regulations require the rearview image to displa
Mercedes-Benz Sprinter — Label
High risk
Feb 10, 2022
Model years: 2021
Issue: The tire and loading information label on certain vehicles may list the wrong combined weight of occupants and cargo. As a result, you could overload the vehicle. This could
Mercedes-Benz Sprinter — Powertrain
High risk
Dec 16, 2021
Model years: 2019, 2020, 2021
Issue: In certain conditions, the vehicle could roll-away after placing the transmission in the "P" (Park) position if the parking brake is not set. Note: You should always follow
Mercedes-Benz Sprinter — Electrical
High risk
Oct 7, 2021
Model years: 2021
On certain vehicles, the cable duct under the starter-generator may not be properly attached. As a result, the wiring harness could contact the transmission carrier. If this happen
Mercedes-Benz Sprinter — Seats And Restraints
High risk
Aug 6, 2021
Model years: 2021
On certain vehicles, the passenger seat belt assemblies may contain defective automatic locking retractors (ALR). As a result, the seat belts may not properly lock to secure a chil
Also affects: Mercedes-Benz Metris
Mercedes-Benz Sprinter — Electrical
High risk
Jun 8, 2021
Model years: 2019, 2020
Issue: On certain vehicles equipped with front swivel-seats, the wiring harness under the seat may not be properly secured. As a result, the airbag wires could be damaged when the
Mercedes-Benz Sprinter — Visual System
High risk
Jun 4, 2021
Model years: 2019, 2020, 2021
On certain vehicles, a software problem could cause the rearview camera image not to appear on the central display. Canadian regulations require the rearview image to display when
Mercedes-Benz Sprinter — Structure
High risk
May 20, 2021
Model years: 2020
On certain vehicles, the screws for the front door hinges may not have been tightened to factory specifications. As a result, the front door hinges may not perform as designed in a
Mercedes-Benz Sprinter — Lights And Instruments
High risk
Apr 13, 2021
Model years: 2019, 2020, 2021
Issue: On certain vehicles, the driver may not be able to dim the lights on the instrument panel to a low level. As a result, light from the instrument panel could cause glare whil
Mercedes-Benz Sprinter — Steering
High risk
Apr 9, 2021
Model years: 2015, 2016, 2017, 2018, 2019, 2020
Issue: On certain vehicles, the power steering return hoses may detach at their connection points. If this happens, power steering fluid can leak. This would result in a loss of po
Mercedes-Benz Sprinter — Brakes
High risk
Mar 15, 2021
Model years: 2019
Issue: On certain vehicles, the bolt that attaches the brake pedal may slip out of its mount on one side. If this happens, the brake lights may stay on. Safety Risk: Brake lights t
Mercedes-Benz Sprinter — Visual System
High risk
Feb 19, 2021
Model years: 2019
On a small number of vehicles, a software problem could cause a delay in the appearance of the rearview camera image. Canadian regulations require the rearview image to display wit
Mercedes-Benz Sprinter — Electrical
High risk
Feb 5, 2021
Model years: 2012, 2013, 2014, 2015, 2016, 2017, 2018
Issue: On certain recreational vehicles (RVs) and camper van conversions, moisture could cause a rear wheel speed sensor to fail. If this happens, the Electronic Stability Program
Mercedes-Benz Sprinter — Brakes
High risk
Dec 22, 2020
Model years: 2019, 2020
On certain vehicles, the brake caliper may leak brake fluid into the electric parking brake over time. As a result, air could enter the hydraulic brake system. If this happens, the
Mercedes-Benz Sprinter — Electrical
High risk
Nov 13, 2020
Model years: 2019
On certain vehicles, the wiring harness for the telematics control unit could get stuck between the brake light switch and the brake pedal. If this happens, the brake lights could
Mercedes-Benz Sprinter — Steering
High risk
Oct 29, 2020
Model years: 2015, 2016, 2017, 2018, 2019
This recall was replaced by Transport Canada Recall No. 2021-216. Issue: On certain vehicles, the power steering return hoses may detach at their connection points. If this happens
Mercedes-Benz Sprinter — Brakes
High risk
Oct 19, 2020
Model years: 2020
On certain vehicles, the front and rear brake hoses may have been damaged during production. Over time, this could cause the hoses to leak brake fluid. If this happens, brake perfo
Mercedes-Benz Sprinter — Fuel System
High risk
Oct 1, 2020
Model years: 2019
Issue: On certain vehicles, the clamps that connect the fuel hose to the solid fuel line may not have been properly installed. As a result, the connection may loosen over time and
Mercedes-Benz Sprinter — Suspension
High risk
Jul 29, 2020
Model years: 2019
Issue: Certain vans were built without specific parts to improve handling and stability. Without these parts, the vans may not meet the vehicle stability requirements of Canadian r
Mercedes-Benz Sprinter — Seats And Restraints
High risk
Jul 23, 2020
Model years: 2014, 2015, 2016, 2017, 2018
On certain cargo vans, an additional bench seat may have been installed incorrectly. In specific, the seat may not be properly attached and may not have protection from corrosion.
Mercedes-Benz Sprinter — Airbag
High risk
Jun 4, 2020
Model years: 2019
On certain vehicles equipped with front swivel-seats, the wiring harness under the seat may not be properly secured. As a result, the wiring harness could be damaged when the seat
Mercedes-Benz Sprinter — Brakes
High risk
Mar 31, 2020
Model years: 2019, 2020
Issue: On certain vehicles, the front brake hoses may contact the fender liners. This could cause damage to the hoses that can result in a brake fluid leak. If this happens, brake
Mercedes-Benz Sprinter — Other
High risk
Mar 31, 2020
Model years: 2019
Issue: Certain vehicles were delivered with an operator's manual that has incorrect information about the automatic parking function (Auto-P). Specifically, the transmission does n
Mercedes-Benz Sprinter — Structure
High risk
Feb 26, 2020
Model years: 2019
On certain vehicles, the roof may be missing welds where the roof bows attach to the B-pillar. This could affect the crash protection of the vehicle.
Mercedes-Benz Sprinter — Steering
High risk
Feb 26, 2020
Model years: 2019
On certain vehicles, the screws that attach the intermediate bearing for the steering shaft may not be properly tightened. Over time, the screws may loosen and cause a rattling noi
Mercedes-Benz Sprinter — Engine
High risk
Feb 13, 2020
Model years: 2019
On certain vehicles, the exhaust gas recirculation (EGR) pipe may not be completely sealed. This could cause hot exhaust gas to leak into the engine compartment. As a result, nearb
Mercedes-Benz Sprinter — Engine
High risk
Feb 13, 2020
Model years: 2019
On certain vehicles, the connection between the turbocharger and the diesel particulate filter could leak. This could cause hot exhaust to leak into the engine compartment. As a re
Mercedes-Benz Sprinter — Fuel System
High risk
Nov 8, 2019
Model years: 2019
Issue: On certain diesel-powered vehicles, the fuel pump may not have been properly installed in the fuel tank. As a result, a fuel leak could occur. Safety Risk: A diesel fuel lea
Also affects: Mercedes-Benz Sprinter 2500
Mercedes-Benz Sprinter — Structure
High risk
Sep 23, 2019
Model years: 2018, 2019
Issue: On certain vans, the upper hood latch may not be properly installed. Under some driving conditions, this could allow the hood to open suddenly while driving. Safety Risk: If
Also affects: Mercedes-Benz Sprinter 2500, Mercedes-Benz Sprinter 3500, Mercedes-Benz Sprinter 4500
Mercedes-Benz Sprinter — Lights And Instruments
High risk
Aug 16, 2019
Model years: 2019
On certain vehicles, if the light switch is turned quickly, the tail lights may dim or turn off completely.
Also affects: Mercedes-Benz Sprinter 2500, Mercedes-Benz Sprinter 3500, Mercedes-Benz Sprinter 4500
Mercedes-Benz Sprinter — Visual System
High risk
Jul 3, 2019
Model years: 2019
Issue: Certain vans were built with the wrong type of glass in one or both of the rear-side windows. Tempered glass was used in place of laminated glass. As a result, the vehicles
Also affects: Mercedes-Benz Sprinter 2500, Mercedes-Benz Sprinter 4500, Mercedes-Benz Sprinter 3500
Mercedes-Benz Sprinter — Lights And Instruments
High risk
Apr 18, 2019
Model years: 2019
Issue: A software problem could make it impossible to turn off the high-beam headlights using the switch lever. This problem only affects certain vans with the high-beam assist opt
Also affects: Mercedes-Benz Sprinter 2500, Mercedes-Benz Sprinter 4500, Mercedes-Benz Sprinter 3500
Mercedes-Benz Sprinter — Lights And Instruments
High risk
Apr 11, 2019
Model years: 2019
The headlight range adjustment sensor on certain vans equipped with LED high performance headlights may not have been installed or not have been calibrated correctly. This could ca
Also affects: Mercedes-Benz Sprinter 2500, Mercedes-Benz Sprinter 3500, Mercedes-Benz Sprinter 4500
Mercedes-Benz Sprinter — Electrical
High risk
May 10, 2017
Model years: 2014, 2015, 2016, 2017
On certain motorhomes built on a Mercedes Sprinter cutaway or Mercedes chassis, the radio volume control module connected to the Mercedes chassis electrical system can cause improp
Also affects: Itasca Navion, Itasca Reyo, Winnebago Era, Winnebago Via, Winnebago View
Mercedes-Benz Sprinter — Airbag
High risk
Feb 10, 2017
Model years: 2013, 2014, 2015, 2016
On certain vehicles, a reinforcement plate and the protective bracket may not have been installed on the airbag control unit. This could cause the airbag control unit to become dam
Mercedes-Benz Sprinter — Engine
High risk
Dec 3, 2014
Model years: 2014, 2015
On certain vehicles equipped with four-cylinder diesel engines, the timing chain tensioner gasket could fail, causing an oil leak. If the vehicle is operated in this condition, thi
Also affects: Mercedes-Benz E Class, Mercedes-Benz Glk Class
Mercedes-Benz Sprinter — Suspension
High risk
Jun 20, 2011
Model years: 2011
On certain Sprinter 3500 vehicles, the rear suspension springs may have been manufactured incorrectly and could fail. Rear suspension failure could result in a loss of vehicle cont
Mercedes-Benz Sprinter — Seats And Restraints
High risk
Jun 20, 2011
Model years: 2011
On certain Sprinter 2500 vehicles, the bench-type seats (for rear occupants) may have been equipped with improperly manufactured ISOFIX anchorage brackets for child restraints. Fai
Mercedes-Benz Sprinter — Seats And Restraints
High risk
Apr 13, 2011
Model years: 2010, 2011
Certain vehicles, with the optional three-seat bench in the second seating row, may have been equipped with seatbelts that were certified to European standards, but fail to comply
Mercedes-Benz Sprinter — Other
High risk
Jan 24, 2011
Model years: 2010
On certain Sprinter 3500 vehicles, incorrect A-pillar interior trim may have been installed during vehicle assembly. As such, the vehicle may not comply with the requirements of Ca
Mercedes-Benz Sprinter — Visual System
High risk
Dec 16, 2010
Model years: 2010, 2011
On certain vehicles equipped with an optional emergency exit window, the adhesive bond between the glass and the hinge on the side of the window may loosen, which could cause the g
Mercedes-Benz Sprinter — Engine
High risk
Jul 15, 2010
Model years: 2010
On certain Sprinter 2500 and 3500 vehicles, the spring plate which is mounted at the oil filler neck, and fixes it at the cylinder head cover, may crack and cause an engine oil lea
Mercedes-Benz Sprinter — Engine
High risk
Feb 8, 2010
Model years: 2003
On certain vehicles, corrosion within the exhaust channel of the intake manifold may occur and lead to leakage of exhaust gas. This situation could result in possible damage to the
Mercedes-Benz Sprinter — Lights And Instruments
High risk
Nov 1, 2007
Model years: 2001
On certain vehicles equipped with a rear air conditioning system, the rear interior light units, mounted in the rear air conditioning duct work, may overheat. In certain conditions
Mercedes-Benz Sprinter — Wheels
High risk
Feb 25, 2005
Model years: 2003, 2004
On certain vehicle equipped with 16 inch tires and operated in hot ambient conditions, the rubber and metal portions of the valve stem may experience separation or cracking. This c
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